Nortek Security & control Rebrands as Nortek Control

Nortek Security & Control LLC reintroduced itself today as Nortek Control. The change comes amid some sizable growth and innovation as the business evolves from a manufacturing-focused company to delivering technology solutions for its global customers.

Read more from Connected Design.

Nortek Security & Control’s (NSC) Numera® brand is the number one provider of mobile personal emergency response systems (mPERS) to independent dealers nationwide. The Numera® Libris® 2 mPERS is a state-of-the-art device that offers competitive and unique features including fall detection, two-way audio, location detection, and more!

Becoming a Dealer comes with a number of benefits:

  • Fast Results: There’s no installation or extra field time needed. You’ll have the ability to double your profit over competing mPERS units in just 8 months with all the features activated.
  • Easily Marketable Product: We offer the most advanced fall detection, intelligent accessories, and new cloud platform features which enable family members, friends and caregivers to keep in touch with your customers.
  • Exclusive Partnerships: We have partnerships with multiple monitoring service partners and distributors that support health and wellness throughout the United States and Canada. Through these partnerships, we help deliver measurably better health.
  • Resources: As a dealer, you’ll gain access to free trainings, webinars, sales support and marketing materials.

Sign up to become a Dealer today and you’ll gain access to marketing and training materials, product guides and manuals, FAQs and more!

Follow these three simple steps to become a Dealer for the leading provider in mPERS technology: 

  1. Register: Register at https://dealerresources.numera.com/dealer-registration/ and fill out the form.
  2. Select an MSP: In order to monitor your accounts, you must select an MSP. We offer two types of Central Stations; one that bills for our monthly services and one that does not bill for our services (and we’ll bill the dealer directly).
  • Note: In selecting an MSP that does not bill for Numera services directly, you will have to fill out our credit card authorization form and sign an online reseller’s agreement.
  1. Attend Dealer Training: Next, you’ll receive a link to sign up for free training! Trainings are typically 90 minutes and are held every Wednesday and Thursday.

That’s It! After you have completed your training, we will verify your organization is set up with an approved MSP. This is where you will be provided login credentials to the Numera dealer portal. Please allow 1-2 business days after training to receive your login information. Note: The entire process may take 1-2 weeks, so please allow adequate time for on-boarding.

Help your customers take charge of their health by selling Numera Libris 2 mPERS today!

For additional information, visit our website and sign up for our newsletter, The Independent, for the latest news and product updates.

The Numera® Libris® 2 mobile personal emergency response (mPERS) offers seniors peace of mind through our industry-leading fall detection pendant. Packed with top-notch technology, the Libris 2 mPERS supports active seniors with fall detection, rapid response rates, GPS location tracking, and much more.

The National Council on Aging states that 12 million people, roughly one in four older adults, fall every year in the United States. Unfortunately, incidents like this account for 70 percent of accidental deaths among seniors. However, studies show that 88 percent of people survive falls if they receive help within 72 hours. This is where the Libris 2 mPERS devices play an important role by detecting and alerting someone the user has fallen.

Faster Response, Better Outcome

The advanced technology of the Libris 2 device detects when a fall takes place and connects the user to an agent who will then alert the authorities so help can be sent right away. In our new white paper, we detail the unique capabilities of our fall detection pendant as well as the various technology that works to ensure quick response times. For example, we offer dependable 24/7 connectivity via mobile monitoring service that includes such strong transmission, it works even in remote locations.

By reading our white paper, you’ll learn how our advanced technology accurately classifies types of falls and significantly reduces false positives to reduce repetitive alerts to the end-user. Gain peace of mind for you or a loved one and see the benefits of the Numera® mPERS device.

Learn more today!

There are millions of lone workers around the world who are at risk of being subjected to an injury or violence on the job. According to the Occupational Safety and Health Administration, there are over 694,000 reports of violence in the workplace and nearly 7,500 falls that occur per year. Mobile personal emergency response system (mPERS) devices such as the Libris® 2 mPERS offer peace of mind for lone workers in situations such as these with our advanced fall detection, rapid response rate and EverThere web portal. Let’s take a deeper look at the many ways the Libris 2 device can provide extra support and security for lone workers.

Defining the Lone Worker

First, it’s important to understand who falls under the “lone worker” category. The lone worker is anyone who carries out a work activity away from co-workers and without close or direct supervision. However, lone workers are not always those working in complete isolation. When identifying those in the lone worker category, it is important to consider the various situations one may find themselves in, such as:

  • Social workers, home healthcare providers, and realtors who visit clients in their homes.
  • Construction workers, teachers and students who work in a secluded area, or alternately large, noisy environments who may have trouble calling for help.
  • Retail workers, hospitality workers, and security guards working with the general public are at risk due to the large number of people in these spaces.
  • On-The-Road workers including taxi/Uber/Lyft drivers, business travelers, and delivery drivers run a risk of road and traffic accidents that may lead to aggression.

Advanced Technology and Key Features

The Libris 2 mPERS device provides lone workers with the confidence to know they can call for help at any time. When the panic button is pushed, or a fall is detected, the device’s location and status is provided immediately to a call center dispatch station. The worker will then be connected to a trained response agent who can notify authorities and send help right away to the worker’s exact location. Some key benefits include:

  • A panic button for immediate help
  • Advanced fall detection technology triggers an alert without any manual intervention
  • Automatic location coordinates sent to the call center
  • Two-way voice calling to confirm incident
  • Audible or discrete alerts

Increased Visibility for Employers

The Libris 2 fall detection device provides end-users and their employers with additional reassurance through the use of our cloud-based, API portal EverThere. The portal enables multi-person and secure care coordination with people you can rely on. Employers are able to create check-ins with employees to ensure their safety if they have been at a job site for too long. Through the portal, employers can view the location of the device, GPS waypoints the employee has traveled, device status such as signal and battery strength, and much more! Customization is offered through the EverThere portal as well, such as white labeling. White labeling allows a customer to label the portal with their logo, so the portal is unique for each specific customer.

Added Benefits

The Numera brand from Nortek Security & Control has been producing industry-leading fall detection devices since 2014 with the goal to empower users to be independent and feel safe. We allow the flexibility for customers to choose from a large variety of monitoring service partners and have a large dealer and distributor network.

For more information on our advanced fall detection, download your free copy of our new whitepaper. View our library of blog content and sign up for our newsletter, The Independent, for industry-related news and updates!

With Stay at Home Orders still in place due to COVID-19, the event industry is in a bit of a stand still. In strong efforts to flatten the curve, most spring and summer events have been cancelled or postponed in order to comply with state and federal guidelines. While we wait and see what future events will hold, we wanted to give a quick overview on a much-anticipated health and wellness conference later this year.

While there is still uncertainty around the what the world will look like come September, the Connected Health Summit released a statement earlier this month that they’re going virtual. Connected Health Summit, a Parks Associates event, is set to host leaders from the connected devices and IoT healthcare solution space for a 3-day executive summit. The event focuses on how the healthcare market can use smart home solutions to improve the quality of life. The agenda covers topics from independent living smart home opportunities, to Artificial Intelligence and personalization in connected health, and more.

As a leader in the wearable device industry and a proponent of aging in place, we are thrilled to sponsor this event. Numera is dedicated to creating advanced, easily implemented technologies that allow monitoring service providers and health-related companies create personal safety, health & wellness tracking, and wellness related social engagement services for their customers.

For more information regarding the event, and for any schedule updates, make sure to visit their website and follow them in real-time on Twitter at @CONN_Health_Smt.

Senior Inside

Aging in place is not only a popular choice for seniors looking to maintain their independence at home, but it also could be the healthiest option as well.

As the national death toll continues to rise due to COVID-19, a new report was released by the Kaiser Family Foundation where the data shows an alarming number of fatalities (in the states who reported numbers), came from long-term care facilities. Out of the 37 states who reported COVID-19 cases, the results showed that there were 128,098 cases of COVID-19 in nursing home facilities. In addition, 33 states shared their statistics regarding fatalities and 38% of those deaths came from long-term care facilities in their respective states. In an article from The Guardian, they break down the numbers and share insights from states around the country.

Care Virtually Anywhere

Now more than ever seniors want to ensure they are able to safely age in place. In our new whitepaper, we show you how our advanced fall detection technology is improving the quality of life for active seniors to enable independence and increase peace of mind. For example, the fall detection technology in our Libris® 2 mobile personal emergency response (MPERS) device recognizes more than 3,000 different fall algorithms — one of the many reasons it’s the most advanced MPERS device on the market today.

Because of our advanced technology, seniors are able to get the help they need quicker. By reading more in our white paper you’ll discover how first responders are able to get to the scene faster to help ensure the safety of loved ones using a Numera® MPERS device.

Learn more today!

mpers

Libris® 2 fall detection features advanced technology and cutting-edge science, however, it’s still simple to operate for any end-user. Ko Matsuo is a Product Line Manager for Numera fall detection devices, and we’ve tapped into his healthcare market expertise. He explains how the Libris 2 devices makes ‘aging in place’ possible for seniors. Ko also emphasizes that the response benefits of the Libris 2 device go beyond helping just seniors to people with health issues or lone workers. His insightful answers give dealers information they can use to capture new customer opportunities.

1. How does the Libris 2 MPERS empower seniors?

It allows them to live and age independently. Why is this important? Living independently gives seniors several benefits such as the comfort of being in a familiar environment, the assurance of knowing that belongings are in specific locations, and the freedom of pursuing individual routines and making personal decisions. The Numera Libris 2 device allows people to continue to safely live in their own homes, greatly contributing to a longer, happier and improved quality of life.

2. Other than helping active seniors, what other markets or types of users can benefit from Libris 2 fall detection?

Fall detection is a diverse but specialized market. There is an increasing incidence of chronic disorders such as cardiovascular diseases, diabetes, and COPD (chronic obstructive pulmonary disease) in which fall detection, in conjunction with real-time medical data can help people manage these conditions. In addition, the advanced fall detection technology in our Libris 2 Mobile Personal Emergency Response System product can also help health care providers manage and decrease emergency room re-admittance, which is the biggest cost for the healthcare system. Finally, there are applications for lone workers, truck drivers, night shift workers, or hospitality workers who may work in dangerous or hazardous environments who need the ability to call for help in case of emergency.

3. Besides physicians and healthcare workers, who else should be recommending the unique fall detection capabilities of the Libris 2 devices to seniors?

Libris 2 fall detection is part of a larger picture that includes the decision to take ownership of aging. The decision must ultimately be made by the individual senior. However, decisions are not made in a vacuum. The largest influencers to seniors often are not professionals in the field, but social groups such as friends and family, as well as information sources such as senior advocacy organizations, media outlets or the internet. The need for fall detection is usually triggered by an event, which creates concern or worry. Often, the combination of real events in conjunction with close social pressure and supporting information is what convinces a senior to take ownership of their aging and embrace technologies such as maintaining mobility and independence from the fall detection capabilities in the Libris 2 MPERS.

Learn More
Want to learn more about the technology behind the Libris 2? Read the latest post from Jenny Sheep, Senior Software Engineer for Numera.

Answering Your Most Frequently Asked Questions

The Numera® Libris® 2 MPERS offers the industry’s best mobile personal emergency response system with the most accurate fall detection and location services built in. Using the information from various advanced fall algorithm technologies, the Libris 2 pendant enables monitoring operators, responders, and caregivers to know what type of help is needed so they can administer it faster.

But, there’s even more to recommend in these mobile safety devices. We have gathered some of the most frequently asked questions below in order to give you the information you need on MPERS, the benefits of using Libris 2 devices, and how the product can ultimately make a senior MPERS user feel safer and more secure in the comfort of their home.

What is an MPERS device and how does it work?
A Mobile Personal Emergency Response System, or MPERS, is a small, lightweight pendant that users can wear around their neck, wrist or on a belt. It works by using a powerful combination of the latest technologies allowing the wearer to have two-way voice communication directly through the pendant. An MPERS device also has the ability to automatically alert an operator along with their GPS location when an emergency occurs such as a fall, heart attack, stroke or home burglary.

How can caregivers receive notifications from loved ones using an MPERS device?
To help put a family’s mind at ease, an MPERS device provides the peace-of-mind knowing a loved one can get help 24/7. With MPERS, a senior is able to quickly communicate with a live, well-trained operator who can take the appropriate action based on the situation. The Everthere™ portal also allows caregivers the ability to log in and get device and location information.

Is the Libris 2 MPERS easy to use?
Operating the device is simplified with one-button operation, or through the automatic call feature without the need to press a button. Besides being easy to charge with its 48-hour rechargeable battery, it is simple to set up right out of the box. And, it features an integrated loudspeaker and microphone that eases voice contact.

Can MPERS alert first responders even if the person is unable to speak or is too far from the system base station?
There are circumstances that prevent a person from communicating verbally. The MPERS is able to transmit an alarm even if the operator cannot speak directly to the wearer, they still can immediately notify the right first responder agencies. Plus, MPERS features integrated GPS technology so the wearer can be located as necessary.

What if the MPERS user lives in a more remote area, will they still be able to get emergency help?
The mobile connectivity aspect of an MPERS device means a senior or someone who lives alone has access to help virtually anywhere. Using the same, reliable 4G LTE cellular service you rely on with your smartphone, MPERS connectivity coverage is nationwide. Fully-staffed response centers are available to dispatch help no matter where a person is located – they are always connected in case of an emergency.

How does the Libris 2 MPERS enable seniors to age in place?
The Numera Libris 2 personal emergency response and health monitoring device is designed to assist seniors and others to age-in-place. With features that include fall detection, GPS, emergency alerts with 2-way voice capabilities and remote monitoring 24/7, seniors can stay in their homes and not at a nursing home facility. In addition, the health and wellness of these seniors can be checked by monitoring stations, managed care facilities, and caregivers through remote portals, which provide device status and geo-location. This functionality enables seniors to enjoy a longer and more independent life.

Learn More
If you’re interested in learning more about MPERS or how you can become a Libris 2 device-certified dealer, register here.

The Libris® 2 fall-detection pendants are not only giving seniors and lone workers an added feeling of safety and independence, they’re also backed by powerful technology, making it the most advanced MPERS in the industry. Jenny Sheep, a Senior Software Engineer for Numera® personal emergency response devices, details the integrated technology features behind the Libris 2 pendants. Jenny focuses on the importance of designing for accuracy and how she and her team have achieved just that in the Libris 2 pendant. Her data points make compelling sales messages helping dealers to easily highlight the advantages of state-of-the-art fall detection.

1. What advancements make the Libris 2 devices the best fall detection MPERS device on the market?
We have developed fall detection technology based on actual human falls, which is a significant strength that lets us constantly improve the Libris 2 pendant. The Libris 2 device also features pinpoint GPS location technology as well as three different integrated sensors compared other devices that have more limited fall detection capabilities. Not only do these sensors help determine a fall’s impact to the wearer, but they capture an immense amount of data. We then use this information to perform cloud-based analysis and apply it to the latest artificial intelligence and machine learning techniques that allow us to better identify a wide range of fall categories. There are an infinite number of different fall scenarios that a person can experience so the data we gather is vital to advancing the accuracy of our fall algorithms.

2. Why is accurate fall detection monitoring so important?
The level of fall detection accuracy means the Libris 2 pendant can provide as little false positives as possible, but more critical is that accuracy eliminates false negatives so that 100 percent of falls are identified. The Libris 2 fall-detection pendant has a 90 percent accuracy rate and recognizes more than 3,000 different fall algorithms. The bottom line is that precise information on a fall enables monitoring services and emergency personnel to respond faster and with the right equipment to handle the situation giving the wearer an increased sense of security.

3. What do Numera product engineers learn from real human falls vs. computer simulations?
Real human falls are very different from computer simulations as there are multiple scenarios and circumstances surrounding an individual fall that cannot be accounted for in a simulation. We learn a great deal from these varying scenarios. How did the person fall and for what reason? Did physical surroundings, temperature, underlying health conditions or another situation contribute to the fall? And, we have found that different people can fall differently under the same scenario. We are continually using volunteers to record complete scenarios – from its initiation to the final fall and model it. This direct type of field and lab analysis allows us to constantly enhance the algorithms in the Libris 2 devices to precisely detect the type and severity of a fall.

Learn More

Want to see more on who benefits from Libris 2? Check out our latest post from Product Line Manager Ko Matsuo.

Libris 2 MPERS

CARLSBAD, CALIFORNIA, November 12, 2019 – To help mobile health and wellness dealers grow their business, Nortek Security & Control LLC today announced the appointment of five new monitoring service providers for the Numera® Libris® 2 – the next generation of its popular mobile personal emergency response, fall detection solution (mPERS). The new service providers include the National Monitoring Center (NMC) in Lake Forest, California; Lifesafety/STAAR Alert/ASA in Munhall, Pennsylvania; Towne Monitoring in Souderton, Pennsylvania; Statewide Monitoring in Staten Island, New York; and AMR/Life365 in Scottsdale, Arizona.

Libris 2 MPERS“Numera now partners with more monitoring stations than ever before. This is important to our dealer base, as it lets them select the monitoring station with the right terms, pricing and staff to best fit their needs,” said Michael Pirie, Nortek Security & Control Vice President of Health & Wellness. “Ultimately, this helps them deliver the best service possible to their customers and families.”

The new service providers specifically support the recently-introduced Numera® Libris® 2 mPERS, which includes a number of important features, including advanced automatic fall detection, free-fall recognition, and 3-dimensional space analysis. Its voice recognition capabilities enable far-field recognition and a potential target range of 10-11 feet. The new Libris 2 mPERS ships with 4G/LTE support, and its new technology delivers clear communication made possible with its new microphone and speaker. Users can also enjoy enhanced commands, including LIBRIS® Help, Power Off, and volume controls.

Libris 2 MPERS

“Our dealers have asked for more choice in selecting monitoring stations,” added John Carpenter, Vice President of Channel Engagement for Numera. “And of course, this helps more seniors successfully age in place while providing their families with more peace-of-mind.”

In addition to these new monitoring stations, Numera service providers include VRI Cares in Franklin, Ohio; Rapid Response Monitoring in Syracuse, New York; Guardian Medical Monitoring in Southfield, Michigan; and Security Central, American Two-Way in North Hollywood, California.